Nassau County
QUALITY PLUMBING SERVICE WHEN YOU NEED IT
Our Customers Come First
Read our reviews
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I can't say enough about the attention to detail and effort that they put in to dial in the shower fixtures in.- Chip H.
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All and all a very pleasant experience!- Christopher O.
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I highly recommend using them.- Matt H.
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They did a magnificent job and even cleaned up afterwards- Carmine N.
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Like most people having to call a plumber is a dreaded experience. It's usually a quasi emergency and someone comes that knows how to fix it when you don't even know what's wrong.
Having had years of experiences with all types of situations I find Order a Plumber a place I've recommended a half a dozen times.
1) They have a real team in place that actually answers their calls professionally and are friendly.
2) They have a team of active plumbers so when other places are three to four days out they can often see you later that day or the next morning or afternoon. Cold weather days they could also have delays, but so far usually a bit better than others.
3) Don't expect handyman prices. They have plumbers, receptionists, well equipped trucks (many parts with them) and they often come back twice when they need a special part. That's their driving time and overhead for a large team.
4) It's not one greedy owner coming and making things up like some small shops do. The techs have always been honest and at least they tell you what you actually need.
5) I've seen some reviews laugh about buying a part at the store for $20 but one was after they took their time and resources to come over an diagnose. They have yet to charge me a diagnostic fee. They may do that but haven't so far. Many plumbers try to charge for showing up and only if you take their take it or leave it price do you get a credit. Order a Plumber has not done that once.
So for the difference of $50 I won't call three working plumbers and waste their time.
There are times to get multiple quotes.. for a new burner etc... but for a not too complicated hour or less job with 1-2 trips paying $300 isn't unreasonable. Especially when you consider the time and people all there to get someone honest out to you in a pinch.
Don't call them to change a new faucet. Call your handyman. Call them for an actual pipe leak, broken or other similar water problem where a plumbers expertise is needed. They don't shy away from digging or fixing even a messy job. Mud etc.
Good Company so far. Glad they are around. They just quoted me a time for a return that was few more days than expected, then agreed to squeeze me in.
There are many people with freezing pipes in this weather and can truly appreciate the work honest plumbers are doing.- Tracy K -
This was the first time that I used this company and was very satisfied with their service. They were very nice when I set up an appointment, and gave me one that easily fit into my schedule. They called on the day of the appointment and arrived punctually. Lenny the technician was amiable and competent. I thought their charges were fair. I would definitely use them again, and recommend them.- Gilbert R